FREQUENTLY ASKED QUESTIONS

General Inquiry

Where is Juan Pollo headquartered and how do I contact you?

We are located at 1398 N E St. San Bernardino, CA 92405. You can contact us at (909) 885-6324

Are franchises available?

Currently, franchises are not available for purchase.

Menu & Ordering

Where can I find your menu?

Our menu is located at https://juanpollo.com/menu/

Where can I find menu pricing?

You can view our full menu with prices at: https://juanpollo.com/menu-prices/

Does Juan Pollo offer delivery?

Many of our locations offer delivery for Party Pak orders based on time and availability of staff. You can contact your local Juan Pollo or email us at info@juanpollo.com for more information.

Is your food gluten-free?

Everything but our tortillas can be enjoyed gluten-free!

What are your vegetarian options?

Our vegetarian options include our green salad, salsa, and tortillas.

Catering

Does Juan Pollo Cater?

Yes our Party Pak options are perfect for feeding your guests at any event!  You can view our options at https://juanpollo.com/catering/

How early do I need to place my order?

We ask that orders be placed at least 24 hours in advance to better prepare your food.

Can I have my catering order delivered?

Many Juan Pollo locations offer delivery based on time and location of your order. Call your local Juan Pollo or our office at (909) 885-6324.

Do you offer full-service catering?

Yes we do! Our team has 35+ years of experience serving private and corporate events.  You can contact our team at catering@juanpollo.com for more information or by calling our office at (909) 885-6324

How do I request your catering services?

You can contact our catering team at catering@juanpollo.com.

Coupons

Where can I find coupons?

We send out coupons periodically through direct mail delivery. You can also receive coupons by texting ‘POLLO’ to 28748!