What We Are Doing To Ensure Customer Safety


May 22nd, 2020


SAN BERNARDINO, Calif., May 22, 2020 – For hospital week during the month of May, Juan Pollo partnered with local hospitals and healthcare organizations to donate meals to the noble and honorable staff working the frontlines. We want the heroes who continue to work tirelessly inside hospitals and healthcare facilities to know that the Juan Pollo family is here for them.

In just one week, Juan Pollo donated 300+ meals and helped serve the community with this act of kindness. Juan Pollo was able to feed nine hospitals and health care organizations across the Inland Empire. In total, 344 meals were donated from nine Juan Pollo restaurants. Many of these Juan Pollo restaurants, Anaheim, Covina, Chino, Highland, San Bernardino, North Pomona, South Pomona, Upland, and North Ontario, delivered their donations to their local communities, with many locations having hospitals as their neighbors.

Chloe Okura, HR Manager at Juan Pollo, was inspired by a local restaurant who was sponsoring an Adopt a Doctor/Nurse program. Seeing this act inspired her to organize something similar for Juan Pollo.

Chloe says, “ We realized Hospital Week was right around the corner and lots of our owners stepped up to donate meals as a way of saying thank you. The Chino location started with 12 meals on May 7, then Covina gave 48 meals on May 11, and then more stores gave more as the week went on.”

Juan Pollo organized this philanthropy to support health care workers and serve their communities with the reminder that we are all in this together. 

Cheryl Gilliatt, Chief Nursing Officer, and Tim Moran, Chief Executive Officer, of the Chino Valley Medical Center said, “With grateful hearts and fulfilled bellies we want to say thank you. These times have definitely been uncertain and some may say a bit scary, but now more than ever our community’s support continues to serve as a reminder of the good in this world.” 

It was a team effort and it could not have been possible without every single person and family in the community who contributed by purchasing meals.

“I’m so proud to see the impact we’ve made from such small actions, and I’m excited to see us do more donations moving forward. said Chloe.

March 30th, 2020

To Our Valued Customers,

As the Coronavirus (COVID19) impacts our local communities, we wanted to take this opportunity to reach out to you and ensure you’re aware of our efforts and the steps we are taking to make sure our community remains safe and healthy. 

We will be closing seating areas in the following stores, but please be aware that our carry-out service is still available. We’re committed to providing meals for your entire family. 


Juan Pollo is committed to your health  and safety which is why we’re taking these steps following this recent Stay At Home order issued by Governer Gavin Newsom.

To make your visit to Juan Pollo safer and more convenient, we’d like to offer our new Grab N’ Go Deals.  Whether you need one, two, or three chickens to feed your family, the Grab N’ Go Deals offer what you need for a flat price, all taxes included.  Simply pay and go without the fuss of making change. For a limited time, visit your local Juan Pollo to order:


      • $20 Grab N’ Go Mini Pak – One Chicken, Three Medium Sides, Salsa, Tortillas, and Two Medium Drinks (Feeds 2-3)
      • $20 Grab N’ Go 2 Chickens – Two Chickens, Salsa, Tortillas (Feeds 4-6)
      • $45 Grab N’ Go Jumbo Pak – Three Chickens, Three XL Sides, Salsa, Tortillas (Feeds 9-10)

Please call and order ahead for faster pick up, and ask about curbside pick up at participating locations.

As always, we are dedicated to serving your family with the best tasting chicken, even in these uncertain times.

We thank you for your business and look forward to continuing to serve our community.


Albert Okura

President & CEO Juan Pollo Restaurants

*These offers are available for a limited time. Card transactions may be subject to additional fees. The Grab N’ Go Deals cannot be combined with other coupons, discounts, or menu items.