Thank you for your interest in franchising. The #1 request at the corporate office is information about franchising. At this time, we are not franchising locations. We do not have the internal structures in place to allow us to grow through franchising. It is my observations that companies that try to grow too fast without a solid foundation always fail. It is also my observation that if a company starts out great and then has to retrench due to over expansion, they never regain their momentum that will allow them to become a major company.
I am dedicating the next 50 years to obtain my goal of becoming the #1 fast food chicken chain in the world. In order to do this, it is critical to have the correct game plan.
I have identified at least 8 areas I need to address before offering franchising.
Develop corporate structure to better reflect the attitude that we can become a world player.
Develop the correct financials needed to become a world player
Develop and implement a thorough operating manual.
Develop and implement a thorough training manual.
Develop and manufacture proprietary cooking equipment that can improve quality, save energy, and reduce employee error
Develop and implement chicken preparation process that ensures uniformity and cost savings to franchisees.
Develop and implement cost efficient commissary distribution system.
Locate and bring people into the company who can see the unlimited potential of our company and have the ability to make the first 7 steps a reality.
In the past I have allowed employees who have worked in my restaurants to open their own Juan Pollo Restaurants. At the same time, I have been approached by countless numbers of people interested in opening their own Juan Pollo Restaurants. I tell everyone that in order to be successful in the rotisserie chicken business it is critical to understand volume sales and that successful owners have to know how to personally produce any amount of cooked chicken at any given time. If they don't have the ability or experience to produce volume, they surely can't teach their hourly employees.
During the past 20 years, I would say that 99.8% of the outside people I have talked to or helped into the business have failed. Every one tells me that they are the exception to this abnormally high failure rate. As a matter of fact, I would say that 99% of all the wanna-be rotisserie chicken chains of the 1990's have failed or are floundering. Of course there are many reasons for this failure rate but in my expert opinion, the main reason is that the owners were very weak on operations and assumed that people would like chicken because it is chicken.
What this all means to you as a potential franchisee is that I am not ready to take investors until I find people who can see the big picture for Juan Pollo and can help structure a system that guarantees success regardless of prior experience. Up until now, there has not been a structured system of store openings. My goal for the first 20 years was to develop operational systems and build reputation. So what I did was try and make deals with individuals that I felt would best further our image. For the most part this worked fine.
I am well aware that unless a well defined plan is implemented, this type of random system will limit us to a small chain. My short term plan is to work as fast as talented, ambitious people fall into place. The success of any company will ultimately depend on its people.
Even though I have been very busy with the day to day operations I am still waiting for the right person or persons to walk through the door.